New hires of Hitachi Joho, a leading IT services company in Japan, have completed the “Business English Program” workshop on September 13-18, 2010 at the Asian Institute of Management, conducted by Sheila Viesca, TalkShop CEO. The mixed group of fifteen, mostly sales professionals was tasked with cultivating internal and external customer relations, reinforcing the need to enhance their global competitiveness through English communication expertise, excellent customer service, and urbanity.
After the online pretest conducted individually, TalkShop customized a training module for participants to meet the needs of the company’s sales team. Presentation Skills, Formulating the Sales Pitch, Proper Grooming, Corporate Image/Etiquette, and Evaluating Goals were integrated. Communication drills challenged participants to speak, think, and write in English that formed the core of this inter-cultural, inter-language experience. Even ice breaker activities tested the mettle of the participants through song and dance numbers to the tune of American pop.
TalkShop used Integrated Language Teaching (ILT approach) that interweaves all language skills—reading, writing, and listening—for a well-rounded language learning that focused on correct sentence structures.
This is the fourth workshop conducted by TalkShop for Hitachi Joho. Upcoming are sessions with Japanese sales executives in October, and another for project managers in November. Training programs are conducted in coordination with SpiceWorx which forges strategic business and cultural alliances between RP and Japan.