Living up to its status as the country’s premiere municipality, the Makati City Local Government office now boasts a higher level of efficiency. The Mayor’s Executive Team is undergoing regular Corporate Etiquette and Personality Development Workshops with TalkShop beginning April 2011.
Mayor Junjun Binay concedes, “The municipality has to continually upgrade its services, so front liners have to be trained to deliver service that pleases. And this goes beyond the surface with TalkShop’s meaningful module that addresses our needs.”
On top of grooming, makeover, professional manners, and dining etiquette, were Assertiveness Training, Codes of Chivalry for the men, Tonality & Expressions for Effective Communication, Handling Difficult Situations and Addressing Concerns replete with exercises and discussions that participants find most helpful.
“In the end, we work together with Sheila Viesca and her TalkShop group to continuously improve ourselves and afford our constituents with positive experiences through the excellent service that they most deserve,” the mayor adds.