Is Business English being used at your workplace? How does your personnel and managers’ proficiency level measure up? Are your front liners projecting the company’s desired brand image?
In these challenging times of stiff competition, changing consumer behavior, and shifting brand preferences, it is excellent customer service that will give companies the edge. A wise company realizes the value of effective English communication, customer service, and assertiveness training for its sales and customer service staff to keep a customer, handle an irate client, engage the customer in an effective presentation, negotiate deals, close the sale, and project the company in the best light.
“It all starts with the correct use of English Communication. Beyond grammar adeptness, companies have to train their employees to speak and write English more clearly and coherently with the global market in mind,” says Sheila Viesca, TalkShop CEO. “We refine the usage of English in the workplace by training employees to do away with jargon and idioms familiar to our culture, that will be incomprehensible to others. English as the global language should be spoken and written in a way that everyone will understand. It is a matter of being sensitive to how others perceive our speech and writing, ” she adds.
TalkShop, a leading name in corporate training employs a global outlook in Integrated Language Teaching (ILT)) that fuses the interactive style of the West with the creative approach of the East. This teaching style was pioneered by Viesca in the Philippines in 2002. TalkShop is the only training provider in the Philippines affiliated with the U.S.-based International English Education Research Association (IEERA), which has 5 million members worldwide.
To book your workshops, call (632) 894-5588, write to firstname.lastname@example.org, or log on to www.talkshop.ph.