Proficiency in English, the global language, is not a guarantee that a foreigner will be able to easily adopt to another culture, even one that is well-versed in English. Add to this the pressure of addressing differences in world views and acceptance of varying points of references. Not only do words and expressions vary among cultures, there is also the consideration of tonality and gestures that can make one interpret expressions differently. Foreigners have to consider many things beyond the language to avoid potential conflicts resulting from misunderstanding. Slight mistakes from lack of awareness and sensibility can be costly.
TalkShop, the leading consultancy in language and culture training handles cross cultural training programs for different nationals who are taught to avoid conflicts by giving attention to 3 factors in the new culture:
1. GENERAL UNDERSTANDING
2. BEHAVIORAL TENDENCIES
3. EMOTIONAL ISSUE
Emotional issues take some time to understand. A culture will usually not discuss emotional issues openly because the locals themselves may not be fully aware or accepting of their distinct emotions relating to different situations, topics, and concerns. How do they show or conceal their fear, anger, frustration, excitement, disinterest? How do they discuss certain issues? How much of their emotional tendencies do they know and talk about? What emotions lead to a lesser or greater sense of self? Which emotions result in motivation or demotivation?
When all 3 factors are given attention, misunderstanding can be minimized and a foreigner can be happier and more successful in a new culture. Lack of effort in knowing them will cause much problems in the long run. Problems can be as mild as minor arguments or as grave as a criminal lawsuit. A foreigner who does not take heed can become so unhappy and lost in a new culture where he could otherwise realize endless potentials. Awareness of new realities and appreciation of the good will bring much success to a foreigner in a new culture. www.talkshop.ph (632) 894 5588